Our contact details.

Name: Adaptive Vehicle Conversions Ltd

Address: The Workshop
Lower Webbery
Ash Mill
South Molton
EX36 4QE
MOB: 07878 464576
E-mail: [email protected]

What type of information we collect and retain

We currently collect and process the following information: Personal identifiers, contacts and characteristics (for example, name and contact details, addresses). Medical and personal information to enable us to carry out the required adaptation to meet your specific needs.

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons: Maintaining contact and completing adaptions and follow up assessments. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are (a) Your consent. You are able to remove your consent at any time. You can do this by contacting Adaptive vehicle Conversions Ltd at [email protected] or 01769579424 (b) We have a contractual obligation. (c) We have a legal obligation.

What we do with the information we have

We use the information that you have given us in order to carry out the required/requested adaption. We also use this information to maintain contact with you following completion of the works in relation to queries, requests and changes at AVC Limited. We may share this information with similar companies to complete adaptions where necessary. This would only be carried out with your prior consent and knowledge.

How we store your information

Your information is securely stored at Unit 2 Limefield North, Pathfields Business Park, South Molton, EX36 3LH We keep your information for the required period to enable us to carry out the works requested and any follow up internal, legal or reporting purposes. We will then dispose your information.

Your data protection rights

Under data protection law, you have rights including: Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances. Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [email protected] or 01769 579424

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113

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